Quick answers for shipping, returns, sizing, and how to get in touch.
Common questions about ordering, delivery, and returns.
How long does shipping take?
Standard shipping usually arrives in 5 to 7 business days. Express options are available at checkout.
Can I return an item?
Yes. Eligible items can be returned within 5 days if they are unworn and in original condition.
How do I get help with an order?
Use the contact details below and include your order number if you have one.
Orders are processed as quickly as possible after payment is confirmed. Standard shipping is free on orders over £75 and otherwise charged at checkout. Delivery times can vary slightly during launch periods, holidays, or courier delays.
Returns are accepted within 5 days of delivery for eligible items in original condition. Once the return is received and reviewed, refunds are issued back to the original payment method.
Tracking links are sent after dispatch. If you have not received one yet, contact support with your order number and the email used at checkout.
Product pages show the available size options for each item. If you are between sizes, choose the larger size for a looser fit or contact support for guidance before ordering.
For support, partnership inquiries, or newsletter requests, contact Midelilian.co by email or WhatsApp and include any helpful context such as product name or order number.
WhatsApp: +44 7721 797354